Frequently Asked Questions

Scribbl helps businesses plan, personalise, produce and mail handwritten direct-mail campaigns as a managed service. The public website supports demos, samples and campaign planning conversations.

Scribbl is designed for businesses that want personalised handwritten mail at campaign scale — for example dental practices, professional services, home services and other relationship-driven teams.

Start with Book a Demo to discuss goals, audience and volume. You can also calculate illustrative ROI, review pricing factors, or request free writing samples while you plan.

Yes. Use Request Free Samples to ask Scribbl for a sample packet so you can review handwriting, paper and envelope examples before committing to a campaign.

Scribbl campaign pricing is prepared around the mailing you need. Subscription requirements are not part of the current public offering narrative. Discuss ongoing campaign plans during a demo if relevant.

Typical goals include reactivation, appointment follow-up, referrals, estimate follow-up, welcome notes, thank-you mailings and reconnecting with dormant prospects. The right campaign depends on your audience and offer.

Volume is agreed during campaign planning based on your audience and goals. Suitable starting volume depends on the campaign and is confirmed during review rather than published as a fixed minimum here.

Yes. Campaigns are prepared with variable fields so each letter or card can include recipient-specific details from your approved list.

A campaign objective, audience or recipient data, approved message, personalisation fields, and any brand or offer details needed for the mailing.

Yes. During a demo, Scribbl can help you discuss goals, audience, message direction and how a first campaign should look.

Campaigns typically need recipient names and postal address details, plus any personalisation fields agreed for the message. Exact fields depend on the campaign.

Recipient-list handling is coordinated during onboarding or campaign preparation. A public self-serve list upload is not part of the current public website experience.

No. Scribbl does not currently promise automated postal-address verification. Customers are responsible for supplying accurate recipient information.

Do not send recipient lists or sensitive personal information through general email. Recipient data should be shared only through the secure process Scribbl provides during onboarding or campaign preparation.

Yes. Scribbl prepares a proof for review before production begins.

Yes. You may request a revision. A revision may require a new proof before production continues.

Production begins only after the required proof approval and payment steps for the campaign.

Changes after approval may require a new review cycle. Approved versions are recorded so production follows the agreed proof.

Pricing is prepared by Scribbl based on campaign volume, materials, personalisation, production requirements and postage. Final pricing is campaign-specific.

No. The ROI calculator is an illustrative planning tool based on values you enter. It is not an official Scribbl quote.

Yes. Postage is typically part of campaign cost and varies with format, weight and mailing method. Exact amounts are confirmed during campaign pricing.

No subscription requirement is stated in the current public pricing narrative. Campaign pricing is prepared around the mailing you need.

Payment timing is confirmed with campaign-specific pricing and approval. Exact payment terms are not published as a fixed public schedule on this page.

Scribbl’s public positioning emphasises real pen-and-ink handwriting for campaign mailings. Fulfilment method details for a specific campaign are confirmed during planning.

Paper and envelope selections are reviewed as part of campaign preparation. Different options can affect campaign pricing and presentation.

Mailed means Scribbl has completed the agreed mailing handoff or mailing preparation step for the campaign. It does not mean the recipient has received or opened the item.

No. Live postal or carrier tracking is not part of the current service.

Timing depends on campaign volume, personalisation, materials and current operational capacity. Timing is confirmed during planning for the specific campaign rather than published as a fixed SLA.

Sample packets are intended to show handwriting, paper and envelope examples. Exact contents can vary and are described during the sample request process.

Sample availability depends on operational capacity and the request details. Scribbl reviews requests and communicates next steps after submission.

Use Book a Demo for campaign planning, Request Free Samples for material examples, or the Contact page for a general business enquiry when a contact email is configured.

A demo is a conversation about your goals, audience, message direction, volume and how Scribbl’s managed process would support a first campaign.